The importance of getting in touch at the right time
Answering each lead at the right time with an appropriate message requires a systematic and automated treatment that comprises: each lead's authentication and identification , the capacity to contact the lead immediately, (i.e. a few seconds after the lead requests to be contacted) and the capacity to qualify each lead in order to establish their level of interest.
The diverse processes that are part of HotLead make sure that your leads will be treated immediately with the maximum efficiency and security.
Call me Now
The Call Me Now personalized treatment offers your leads immediate telephone contact. A quick response is essential and is closely related to conversion rates.
Responding to a lead at the right moment increases the chances of closing a sale considerably. When a lead leaves their telephone number in a contact form, the Lead Management technology contacts them immediately and then transfers the call to a Sales platform: call centers, banking offices, commercial networks, dealerships, brokers, etc.
Call Me Back
Call Me Back entails a programmed contact to leads, that previously indicated their preferred time to be contacted. When a user gives us their telephone number, the Lead Management technology scheduls the slot and then transfers the call to a Sales platform: call centers, banking offices, commercial networks, dealerships, brokers, etc.
This type of contact with leads, brings several benefits, such as the reduction in waiting time and call queueing, programmable attention, the possibility of offering an out-of-hours attention service, reduced sales platform costs, etc.
A telephone number for leads to call
Call Routing allows to show a toll-free telephone number so leads can call your sales force. This call will be managed by Delio and forwarded to your sales force as an incoming call, allowing the registration of each call’s origin.
If a lead calls outside your sales force hours of service, the system will automatically program a new attempt and will tell communicate the lead the available service hours.