SELL MORE INCREASING THE COMMITMENT OF
YOUR LEADS
IN THE SALES PROCESS.

Live Help Tool gives you the tools to increase engagement with your potential customers, providing direct contact with the sales agent, guiding them and increasing their commitment during the sales process.

The direct relationship between the salesperson and the customer using the tools Chat/Vídeo and Co-Browsing,facilitates an increase in sales, reduces dropouts during the purchase process and allows to answer the lead in real time for any aspect of the purchase.

Implementing Live Help Tool is quick and easy in any type of website, requires a little bandwidth, works on all devices (PC, Tablet, Mobile, etc.) and browsers due it requires no installation by the customer.

DISCOVER THE ADVANTAGES TO SELL
WITH LIVE HELP TOOL

Delio lead management  Live Help Tool allows You to connect your leads quickly with Your sales and marketing force in real time for higher conversions, and boosting sales Live Help Tool is easy to integrate in every site,  provide hightly visibility and is customizable

BENEFITS

  • INVOLVE YOUR LEADS.

    Given the complicity perceived by the lead at the moment to see your agent through the screen.

  • GUIDE YOUR LEADS TILL THE SALE.

    Guide them through the sales process avoiding death time and dropouts.

  • IMPROVE THE USER EXPERIENCE.

    Increase the brand image perceived by your leads.

  • OPTIMIZE CALLS.

    Reduce time in calls management.

THE BEST OF OFFLINE CARRIED TO YOUR WEBSITE.

Discover what Live Help Tool can do for your business, if you want to obtain the major benefits of your online presence (diffusion, availability and convenience), and offline world (personal treat, better sales conversion and better average sale by customer). Test Delio and start to sell more and better.

VÍDEO / CHAT

Increase confidence through the image.

The Click2Video Delio Lead management tool gives you a face to face communication between your leads and your sales agents, facilitating the conversion to sales

Click2Video adds to the value that provides the immediacy of chat, personalized treatment and the same level of service that your sales agents provide to your clients in an offline environment.
With Click2Video the lead sees the entire time the sales agent, increasing the customer's attention and thus increasing the chances of completing the sale.

The solution is simple and easy to use, and offers a high quality experience that makes it the ideal solution for B2C companies that want to customize their relationship and commitment of their customers in order to obtain higher performance both in the number solution conversion sales, and the average value of each sale.

More info

CO-BROWSING

Increase the commitment and sell more in less time.

El Co Browsing allows sales agents to resolve the doubts of the leads faster, retain more customers in the sales funnel and therefore increase sales. With Co-Browsing sales agents and customers share a browser window, so that, the sales agent can guide the customer at all time making a joint navigation and even interacting with the web in real time.

Co-Browsing tool included in Delio Lead Management, Tips & facts allows a real interaction between your sales force and prospects, sharing screens for the lead necearia know the information to allow close sales

Security and Confidence

Cobrowsing is a tool included in Delio that helps the sales agent view and control visitor's browser window

The confidentiality of customer data is guaranteed as the sales agent can only see the active window that is running the co-browsing, unable to access the rest of the information (programs, open windows in browsers, other applications, etc.). Furthermore, this can leave the connection at any time.


More info

El Co Browsing includes different functions that the agent can activate individually or jointly during the sales process, according to real-time interaction with the lead, or depending on the business rules of the company.

  • ConavegaciónSend To (Co-Browsing).
  • ConavegaciónShow slides.
  • ConavegaciónProject selected area.
  • ConavegaciónRemote Control.

WITH CO-BROWSING, DELIO
INCREASES YOUR SALES IN MORE THAN 20%

Relleno de formularios conjunto

1) Shared fulfilled forms.

Compartición de pantalla mediante co browsing

2) Co-browsing.

Guía al usuario con la ayuda del cursor

3) Dual Cursors.

Selección de áreas de pantalla compartidas entre agente y lead

4) Shared selected area.

How it works?

The contact begins with Hot Lead, an immediate contact process that begins when the lead requests an immediate call Call Me Now or dials the number that appears on your website. In this case, Live Help Tool is able to identify the lead from the number dialed through Ring Pool , and transfer all the information to Tracking System

Live Help Tool benefits from powerful tracking module that Delio provided, so that the salesperson can know the time and the page where the lead decided to contact, time and visits, interests through page views, contain downloaded etc.

Once contact is established, the agent using video / chat or co-browsing will take the necessary steps to guide clients through the process of selling tools.

INCREASED BY 20%
YOUR RESULTS CONVERTING
THE SALES PROCESS , IN AN EXPERIENCE FOR YOUR LEAD