The best way to obtain commitment from a lead during a sales process is to involve him in it. In one extreme we would have a lead who is a passive receptor of the commercial information we want to get across. In the other extreme we would have a lead who participates actively in the sales process, who “invests” in it. It is not difficult to guess which lead will end up buying from is, is it?
- Contacts lead in real time.
- Increases lead confidence thanks to visual contact with the agent and a greater interaction.
- Increases lead satisfaction levels.
- Improves your company’s image by offering a state-of-the-art service.
- Allows easy exchange of files from anywhere.
- Maximizes conversion to sales in the first shot.
In short, if you are looking for a greater commitment from your leads as a means to increase your sales, you must create a process to follow the three rules:
- immediacy,
- visual contact.
- involvement.
With Delio you get access to Live Help Tool, specifically designed to achieve this commitment.
The Main Live Help Tools are:
Click2Video: To allow a direct communication between Your sales representative and the lead.
Click2Chat: To allow the message sharing between Your sales team and Your lead.
Click2Call: To allow communication throught a telephone call.
Co-Browsing: To allo the sharing of information, like files, screens etc.